Your Safety, Our Priority
How we protect you and comply with regulations
Safety Tips for Buyers
Follow these guidelines to trade safely on Yumitrade.
Always verify the supplier's Verified badge before placing orders
Use Yumitrade's escrow payment system for every transaction
Check supplier reviews, ratings, and transaction history
Communicate only through the platform — never share personal details outside
Report suspicious activity immediately to our trust and safety team
Request samples before committing to large orders with new suppliers
Safety Tips for Suppliers
Protect your business and stay safe on the platform.
Verify buyer inquiries and legitimacy before sharing sensitive business information
Use the platform messaging system for all communications with buyers
Protect your business and banking information — never share credentials
Report suspicious orders, unusual payment requests, or fraudulent inquiries
Keep detailed records of all transactions, communications, and shipping documents
Platform Security
We invest heavily in security infrastructure to protect your data and transactions.
256-bit SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard 256-bit SSL/TLS protocols.
PCI DSS Compliant
Our payment processing meets PCI DSS standards, ensuring your financial data is handled securely at every step.
Two-Factor Authentication
Protect your account with an additional layer of security using two-factor authentication (2FA).
Security Audits & Pen Testing
Regular security audits and penetration testing by independent experts to identify and address vulnerabilities.
DDoS Protection
Enterprise-grade DDoS protection and 24/7 monitoring ensure platform availability and resilience against attacks.
Kenya Data Protection Act Compliance
We comply with the Kenya Data Protection Act 2019 (DPA). Here's what that means for you.
Right to Access
You can request a copy of all personal data we hold about you. We will respond within 30 days of receiving your request.
Right to Correct
If any of your personal data is inaccurate or incomplete, you have the right to request corrections at any time.
Right to Delete
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
How to Exercise Your Rights
Submit a request to privacy@yumitrade.org with your account details. We will verify your identity and process your request within the statutory timeframe.
For our full data handling practices, please read our Privacy Policy.
Regulatory Compliance
Yumitrade adheres to key Kenyan regulations governing e-commerce and data.
Data Protection Act 2019
We comply fully with the Kenya Data Protection Act 2019, including data minimization, purpose limitation, and user consent requirements.
Consumer Protection Act 2012
Our marketplace practices adhere to consumer protection standards, ensuring fair trade, accurate information, and complaint resolution.
Competition Act 2010
We maintain fair competition practices and do not engage in or enable anti-competitive behaviour among platform users.
Kenya Information and Communications Act
Our platform operations comply with ICT regulations governing electronic commerce and digital communications in Kenya.
Report a Safety Concern
If you've encountered suspicious activity or a safety issue, please report it immediately.