How we protect you and comply with regulations
Follow these guidelines to trade safely on Yumitrade.
Always verify the supplier's Verified badge before placing orders
Use Yumitrade's escrow payment system for every transaction
Check supplier reviews, ratings, and transaction history
Communicate only through the platform — never share personal details outside
Report suspicious activity immediately to our trust and safety team
Request samples before committing to large orders with new suppliers
Protect your business and stay safe on the platform.
Verify buyer inquiries and legitimacy before sharing sensitive business information
Use the platform messaging system for all communications with buyers
Protect your business and banking information — never share credentials
Report suspicious orders, unusual payment requests, or fraudulent inquiries
Keep detailed records of all transactions, communications, and shipping documents
We invest heavily in security infrastructure to protect your data and transactions.
All data transmitted between your browser and our servers is encrypted using industry-standard 256-bit SSL/TLS protocols.
Our payment processing meets PCI DSS standards, ensuring your financial data is handled securely at every step.
Protect your account with an additional layer of security using two-factor authentication (2FA).
Regular security audits and penetration testing by independent experts to identify and address vulnerabilities.
Enterprise-grade DDoS protection and 24/7 monitoring ensure platform availability and resilience against attacks.
We comply with the Kenya Data Protection Act 2019 (DPA). Here's what that means for you.
You can request a copy of all personal data we hold about you. We will respond within 30 days of receiving your request.
If any of your personal data is inaccurate or incomplete, you have the right to request corrections at any time.
You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
Submit a request to privacy@yumitrade.org with your account details. We will verify your identity and process your request within the statutory timeframe.
For our full data handling practices, please read our Privacy Policy.
Yumitrade adheres to key Kenyan regulations governing e-commerce and data.
We comply fully with the Kenya Data Protection Act 2019, including data minimization, purpose limitation, and user consent requirements.
Our marketplace practices adhere to consumer protection standards, ensuring fair trade, accurate information, and complaint resolution.
We maintain fair competition practices and do not engage in or enable anti-competitive behaviour among platform users.
Our platform operations comply with ICT regulations governing electronic commerce and digital communications in Kenya.
If you've encountered suspicious activity or a safety issue, please report it immediately.