Your payments protected with escrow until you confirm delivery. No surprises, no risk.
A secure five-step process that keeps both buyer and supplier protected.
You place your order and make payment through the platform.
Your payment is held securely by Yumitrade. The supplier cannot access it yet.
The supplier prepares and ships your order with tracked logistics.
You receive the goods and have time to inspect them for quality and accuracy.
Once you confirm everything is in order, the funds are released to the supplier.
You place your order and make payment through the platform.
Your payment is held securely by Yumitrade. The supplier cannot access it yet.
The supplier prepares and ships your order with tracked logistics.
You receive the goods and have time to inspect them for quality and accuracy.
Once you confirm everything is in order, the funds are released to the supplier.
Trade Assurance protects you in these situations.
If your order never arrives after the agreed delivery window, you are entitled to a full refund.
Received something completely different from what you ordered? We will resolve it.
If goods are defective or significantly below the quality described in the listing.
When delivery exceeds the agreed timeframe by a significant margin, you can file a claim.
For transparency, here are situations outside Trade Assurance scope.
If something goes wrong, here is how to get it resolved.
Open a dispute through your order dashboard within the eligible window.
Provide photos, documents, and details supporting your claim.
Our team reviews the case and mediates between buyer and supplier to find a resolution.
A fair outcome is reached — refund, replacement, or partial compensation as appropriate.
Common questions about Trade Assurance and escrow payments.
Every order on Yumitrade is backed by Trade Assurance at no extra cost.